| Dear Friends, Let me grab this beautiful opportunity to introduce my organization to you. Confluence is a training and development organization, which has been dealing with management development from past 10yrs. Training Programme Called "World Class Salesperson" Date for the Programme: Monday, 24th March 2008 Venue of program: 203,204 Ansal Building,Behind HDFC Bank,Mukharjee Nagar,Delhi -09 Time: 10 a.m. to 5 p.m. What will the Participants Learn: The facts about Retailing in India How to delight customers How to change our Mind Set about the Customers The Steps in Selling How to handle different Kinds of Customer Complaints The protocol in Retail Who should attend this programme: Any one who deals with external customers Any one who deals with internal customers The Financials : The fee per participants will be Rs. 1000/- plus Service Tax @ 12.36% i.e. Rs. 1124/- On nominating five and more participants, get a discount of 10% i.e., Rs . 900/- plus Service Tax per Participant i.e. Rs. 1011/- On nominating ten and more participants, get a discount of 20% i.e. Rs. 800/- plus Service Tax per Participants i.e. Rs. 899/- This includes Class room interventions, AV displays, Study Material, Tea and Lunch. For any Query please call Anju - 9899683443 or mail at confluence.institutegmail.com . Looking forward to starting this dynamic transformation for your Teams. Thanking You Anju 9899683443
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