KayBee2008 - Member Since: Aug 2008 Subject - Customer Service - Email Response
Hi Customer Service Professionals
Some of you might be interested in tuning your email response management.I'm attaching a few Ppts for training email response customer support reps.
In my opinion,writing to a customer has unique challenges.It is tougher than voice support.Writing to a customer suiting his needs and preferences is the most difficult task before customer response managers.
I welcome your views and ideas on the subject.
Warm Regards
KayBee
brooklyn Vijay - Member Since: May 2009 Subject - Re: Customer Service - Email Response
Tks Mr.KayBee. Mini but worthwhile presentations.
Even every owner of small business needs to
study these ppts. as he is one who handles
everything. He can guide his secretary properly
to get positive response for inquiries and enhance
his business. All the best. Brooklyn Vijay
Anandpatil - Member Since: May 2009 Subject - Re: Customer Service - Email Response
The post was really useful. thanx
francis sunita - Member Since: Jul 2009 Subject - Re: Customer Service - Email Response
Sunita Francis.
Great Job Kaybee. A very good & informative ppt. Thanx
Sameh El-Tantawy - Member Since: Jul 2010 Subject - Re: Customer Service - Email Response
Great post and I like this concept "Customers Service" more than I assure.
ciro40 - Member Since: Oct 2008 Subject - Re: Customer Service - Email Response
Thank you for sharing, I just wish that some of this material had Notes to allow us to elaborate the bullet lines in a presentation forum.
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