Service enggineers required -Mum,Del,Bglr

Position/ Designation Sr. Service Engineer Purpose of the Job To take care of after sales service activities for the region Experience 4 to 5 hrs of experience in taking care of after sales service in the field of automobile, industrial equipments, domestic equipments. Computer literacy and good communication is must. Age 25 to 27 yrs Qualification B.E (Mechanical) Response time to customer complaints. Ensuring fastest response to customer complaints through service franchsiees/distributors. In case of key customers or comlex problems, personal visit to solve the problem. Handling service franchisee/distributor network Ensuring proper support to service franchisees/distributors through technical, commercial aspect. Ensuring proper ROI for service franchisees, technician trainings, customer trainings. AMC business Achievement of annual maintenance contract (amc) targets. Also ensuring repairs cost during amc is withing control. Product feedback/MIS. Regular feedback on machine/spares performance and quality. Also submission of service MIS in terms of response time, warranty cost, amc business on monthly basis.